Subject: Re: 20772071 / Gregory Porter / Soestdijk Palace, Baarn, NL / 06/07/2019 16:00 / Broker NL / buyer chasing re-personalised tickets.
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Fri, 5 Jul 2019 22:29:40 +0000

Hi @Rosette Modiri<mailto:[email-masked]>

Seller fulfilled order correctly. Could you please review the case with agent as this is what buyer provided during the purchase process:

Please push back with the buyer informing the tickets are personalised with the details she provided when placing the order on our website, as the event is too close the seller will not be able to re-personalise these tickets.

Usually if they are going together and one name matches the buyer should get into the event, however the seller fulfilled the order correctly with the details provided by buyer.

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 05 July 2019 19:32
To: India Inbox
Cc: Sumit Gangwar
Subject: TID: 20772071 / Gregory Porter / Soestdijk Palace, Baarn, NL / 06/07/2019 16:00 / Broker NL / buyer chasing re-personalised tickets.

Hi There,

With reference to the above TID, the buyer would like to re-personalise the tickets and has provided the new personalisation details.

Could you please contact seller support to provide the below details to the Broker NL in order to re-personalise the tickets.

Name - Christa van Leeuwen
DOB  - 14/09/1969

Name - Leonie Brakels
DOB  - 25/01/1975

Kind Regards,
Rosette
________________________________
From: "Sumit Gangwar" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 5 July, 2019 23:31:02
Subject: 20772071 / Gregory Porter / Soestdijk Palace, Baarn, NL / 06/07/2019 16:00 / Broker NL / buyer chasing re-personalised tickets.

Hi Rosette,

This is regarding above mentioned TID 20772071, the buyer on call confirmed names and informed date of birth as requested for the tickets to be re-personalised.

Name - Christa van Leeuwen
DOB  - 14/09/1969

Name - Leonie Brakels
DOB  - 25/01/1975

Event is 20 hours away only.

Kindly forward it to the relevant department and update.

Regard's
Sumit