Subject: Re: 22511703 / Sri Lanka vs India - Cricket World Cup 2019 / Headingley Cricket Ground, Leeds, GB / 06/07/2019 10:30 / Fan Seller / buyer chasing tickets.
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, Laura Begley <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Thu, 4 Jul 2019 00:53:12 +0000

Hi @Laura Begley<mailto:[email-masked]>

  *   the buyer purchased tickets for Saturday 06/07/2019  section silver
  *   seller uploaded tickets which do not seem genuine
  *   ticket states Wednesday 06/07/2019 and a face value of 56 GBP
  *   we have already asked the seller for POP, please see attached
  *   pop looks like Photoshop too and states Sunday 06/07/2019
  *   I have checked several e tickets for this event and all of them are correct with Saturday 06/07/2019 and a face value of 95 GBP for section silver.

Could you please advise if we can move this order to sub or not?

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 04 July 2019 00:40
To: India Inbox
Cc: Sumit Gangwar
Subject: 22511703 / Sri Lanka vs India - Cricket World Cup 2019 / Headingley Cricket Ground, Leeds, GB / 06/07/2019 10:30 / Fan Seller / buyer chasing tickets.

Hi There,

With reference to the above TID, the buyer has reported that tickets received are incorrect as the date mentioned on the them is Thursday 06/07/19 however the event is on Saturday 06/07/19. The seller has provided the POP but the proof provided seems to be wrong as well. As per further investigation the face value of tickets for Silver Section is at minimum 95 GBP however on the tickets received, the face value is 56 GBP.

Could you please look into this case and advise if we can move this order to pending substitution.

Kind Regards,
Rosette
________________________________
From: "Sumit Gangwar" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 4 July, 2019 04:26:09
Subject: 22511703 / Sri Lanka vs India - Cricket World Cup 2019 /  Headingley Cricket Ground, Leeds, GB / 06/07/2019 10:30 / Fan Seller / buyer chasing tickets.

Hi Rosette,

This is regarding above mentioned TID ( TID:22511703 ) , buyer called informing that the tickets are incorrect as day mentioned on tickets is Thursday.
The event is on Saturday 06/07/2019. The buyer also informed that the face value of tickets (Silver Section) at minimum is 95 GBP , while the seller listed the face value as 56 GBP.

We asked for the proof of purchase from the seller.
The proof provided by the seller is not satisfactory.

Kindly forward it to the relevant department and update.

Regard's
Sumit