Subject: 22511703 / Sri Lanka vs India - Cricket World Cup 2019 / Headingley Cricket Ground, Leeds, GB / 06/07/2019 10:30 / Fan Seller / buyer chasing tickets.
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Wed, 3 Jul 2019 17:40:38 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer has reported that tickets received are incorrect as the date mentioned on the them is Thursday 06/07/19 however the event is on Saturday 06/07/19. The seller has provided the POP but the proof provided seems to be wrong as well. As per further investigation the face value of tickets for Silver Section is at minimum 95 GBP however on the tickets received, the face value is 56 GBP. 

Could you please look into this case and advise if we can move this order to pending substitution. 

Kind Regards, 
Rosette 

From: "Sumit Gangwar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 4 July, 2019 04:26:09 
Subject: 22511703 / Sri Lanka vs India - Cricket World Cup 2019 / Headingley Cricket Ground, Leeds, GB / 06/07/2019 10:30 / Fan Seller / buyer chasing tickets. 

Hi Rosette, 

This is regarding above mentioned TID ( TID:22511703 ) , buyer called informing that the tickets are incorrect as day mentioned on tickets is Thursday. 
The event is on Saturday 06/07/2019. The buyer also informed that the face value of tickets (Silver Section) at minimum is 95 GBP , while the seller listed the face value as 56 GBP. 

We asked for the proof of purchase from the seller. 
The proof provided by the seller is not satisfactory. 

Kindly forward it to the relevant department and update. 

Regard's 
Sumit