Subject: 21092047- Ticket Network-Once On This Island-26/06/2019 - Case is flagged to EDM
From: Aashirwad Baliyan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 2 Jul 2019 11:50:04 -0700 (MST)

Hi Rosette , 

This case is flagged to EDM by last agent (Wendy Mpama ) but there is update from TL or EDM for this case. Can you ask the last agent to take ownership of this case and discuss with thier supervisor for update . 

Kind regards 
Aashirwad Baliyan