Subject: Re: 20674823 - The Rolling Stones - 19/07/2019 - TIAA Bank Field (Formerly EverBank Field ), Jacksonville, US - Broker US - refund given through a different E-mail ID -when the buyer did not ask for it
From: Rosette Modiri <[email-masked]>
To: Aaron Roshy <[email-masked]>
Date: Mon, 1 Jul 2019 14:09:55 -0700 (MST)

Please escalate to fraud team. 

From: "Aaron Roshy" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 2 July, 2019 00:39:59 
Subject: 20674823 - The Rolling Stones - 19/07/2019 - TIAA Bank Field (Formerly EverBank Field ), Jacksonville, US - Broker US - refund given through a different E-mail ID -when the buyer did not ask for it 

Hi Rosette , 

on 14/06/19 the buyer contacted viagogo through the E-mail ID [email-masked] 
and on 28/06/19 a refund has been initiated to this E-mail ID [email-masked] 
and the buyer has not demanded or requested for a refund . 
While confirming the account details on the call with the buyer 
the email address with which buyer confirmed the viagogo account was [email-masked] 
so the buyer does not know about this email address [email-masked] 

kindly check the issue 

Kind Regards 
Aaron Roshy