Subject: 20577601 - Shawn Mendes - 10/12/2019 - Movistar Arena, Santiago, CL - Broker CL - Buyer missed the delivery, and wants us to re-deliver
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Naveen Kumar <[email-masked]>
Date: Thu, 27 Jun 2019 19:55:06 -0700 (MST)

Hi There, 

With reference to the above TID, the tickets were returned to sender as none was available at the delivery address after 2 attempts. The buyer has provided the delivery address for re-delivery. 

Could you please contact seller support to check with the Broker CL if they can re-ship the tickets to the buyer. 

Alberto Esteban vergara zuñiga 

Parque Nacional torres del paine 7040 
Sant Pedro de la paz 
concepcion 
bio bio 
4030000 
CL 

Kind Regards, 
Rosette 

From: "Naveen Kumar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 28 June, 2019 05:50:44 
Subject: TID: 20577601 - Shawn Mendes - 10/12/2019 - Movistar Arena, Santiago, CL - Broker CL - Buyer missed the delivery, and wants us to re-deliver 

Dear Rosette 

Ticket for this buyer were not delivered because the Chilexpress tracking status says the house was closed. Now buyer is saying if we can re-send the tickets and this time he wants to collect the tickets from "Chilexpress Concepción office" so that we can avoid the issue of no delivery. 

Buyer also asked if we can change the delivery plan and arrange call before coming for the delivery. 

On call buyer said address is correct but its better to add "Sant Pedro de la paz" to the address. There was no option on the account to change address, so please mention this in the address. 

Now complete address is: 

Parque Nacional torres del paine 7040 
Sant Pedro de la paz 
concepcion 
bio bio 
4030000 
CL 

Please forward the case to seller support to contact the seller and ask to re-deliver. 

Thanks & Regards 

Naveen Kumar