Subject: Fwd: 21196148 - Khalid - 3637296 - 29/06/2019 - US - Broker US - chasing tickets
From: Rosette Modiri <[email-masked]>
To: Anshul Khandelwal <[email-masked]>
Date: Thu, 27 Jun 2019 15:22:16 -0700 (MST)

Hi Anshul, 

Can you please take ownership of this case. 

From: "India Inbox" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Anshul Khandelwal" <[email-masked]> 
Sent: Thursday, 27 June, 2019 03:25:22 
Subject: Re: 21196148 - Khalid - 3637296 - 29/06/2019 - US - Broker US - chasing tickets 

Hi Rosette, 

Can we please check with the buyer here again. They must first accept the tickets either using a desktop or laptop. So if the buyer has not accepted the tickets, they will not appear on their account. Can we request proof of the buyer's email inbox with ticketmaster in the search bar? 

Thanks, 

Rebecca 

From: Rosette Modiri <[email-masked]> 
Sent: 26 June 2019 20:51 
To: India Inbox 
Cc: Anshul Khandelwal 
Subject: 21196148 - Khalid - 3637296 - 29/06/2019 - US - Broker US - chasing tickets 
Hi There, 

With reference to the above TID, the buyer has reported that they've still not received tickets on their TM account and provided the proof. 

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer. 

Kind Regards, 
Rosette 

From: "Anshul Khandelwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 26 June, 2019 22:58:01 
Subject: 21196148 - Khalid - 3637296 - 29/06/2019 - US - Broker US - chasing tickets 

Hi Rosette, 

The buyer has reported that they have not received the tickets on their TM account and provided the proof of TM account. 

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer. 

Thanks&Regards, 
Anshul