Subject: Re: TID: 20577601 - Shawn Mendes - 10/12/2019 - Movistar Arena, Santiago, CL - Broker CL - Buyer missed the delivery wants us to re-post
From: Rosette Modiri <[email-masked]>
To: Naveen Kumar <[email-masked]>
Date: Thu, 27 Jun 2019 13:56:23 -0700 (MST)

Hi Naveen, 

Can you please call this buyer and confirm the correct DA. Please also informed the buyer that the delivery company will always contact when the package is out for delivery. 

Rosette, 

From: "Naveen Kumar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 27 June, 2019 07:28:26 
Subject: TID: 20577601 - Shawn Mendes - 10/12/2019 - Movistar Arena, Santiago, CL - Broker CL - Buyer missed the delivery wants us to re-post 

Dear Rosette 

Ticket for this buyer were not delivered because the Chilexpress tracking status says the house was closed. Now buyer is saying if we can re-send the tickets and this time he wants to collect the tickets from "Chilexpress Concepción office" so that we can avoid the issue of no delivery. He wants the sender to mention the same on the delivery packet. 

Buyer also asked if we can change the delivery plan and arrange call before coming for the delivery. 

So please forward the issue to seller support to contact the seller. 

Thanks and Regards 
Naveen