Subject: Re: 22275292 - Gloria Trevi - 29/06/2019 - Arena Ciudad de Mexico, Mexico City, MX - Issue: Tracking Number is Incorrect
From: Garazi Beaumont <[email-masked]>
To: Elena Lemnaru <[email-masked]>, India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: "Cesar Livera " <[email-masked]>
Date: Tue, 25 Jun 2019 11:27:28 +0000

Hi

Fedex TN can take upto 72 hours to update. It is working now:

Kind Regards,
Garazi
Senior Seller Support Agent
Team Lead Nikita Griffin

________________________________
From: Elena Lemnaru
Sent: 25 June 2019 09:12:17
To: India Inbox; Rosette Modiri; Garazi Beaumont
Cc: Cesar Livera
Subject: Re: 22275292 - Gloria Trevi - 29/06/2019 - Arena Ciudad de Mexico, Mexico City, MX - Issue: Tracking Number is Incorrect

Hi @Garazi Beaumont<mailto:[email-masked]>,

Can you please have a look?

Kind Regards
Elena

Seller Support Italian

________________________________
From: India Inbox
Sent: 24 June 2019 20:52:09
To: Rosette Modiri; Elena Lemnaru
Cc: Cesar Livera
Subject: Re: 22275292 - Gloria Trevi - 29/06/2019 - Arena Ciudad de Mexico, Mexico City, MX - Issue: Tracking Number is Incorrect

Hi @Elena<mailto:[email-masked]>,

Can we please check with the seller here? The tracking number appears incorrect.

Seller Geo - MX.

Kind regards,

Rebecca

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 24 June 2019 19:18
To: India Inbox
Cc: Cesar Livera
Subject: TID: 22275292 - Gloria Trevi - 29/06/2019 - Arena Ciudad de Mexico, Mexico City, MX - Issue: Tracking Number is Incorrect

Hi There,

With reference to the above TID, the buyer is chasing the tickets and on Fedex Website the tracking number cannot be found, it's showing incorrect.

Could you please contact seller support to check with the Broker MX if they can provide the correct tracking number here.

Kind Regards,
Rosette
________________________________
From: "Cesar Livera" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 24 June, 2019 23:34:34
Subject: TID: 22275292 - Gloria Trevi - 29/06/2019 - Arena Ciudad de Mexico, Mexico City, MX - Issue: Tracking Number is Incorrect

Hi Rose.

With reference to this case 22275292.

The buyer emailed us because FedEx tracking number is incorrect and she states the order says delivered on her viagogo page.

Could you escalate to a relevant team in order to confirm this case?

Kind regards,
Alex