Subject: Fwd: TID: 22328531 - The Rolling Stones - 25/06/2019 - Soldier Field, Chicago, US - Seller: Usd Fraud relist - Issue: Wrong tickets received
From: Rosette Modiri <[email-masked]>
To: Sunny Mundriya <[email-masked]>
Cc: Cesar Livera <[email-masked]>
Date: Mon, 24 Jun 2019 19:22:33 -0700 (MST)

Hi Sunny, 

This particular buyer purchased Wheelchair tickets however he's claiming that tickets are wrong. the agent explained by email twice but the buyer is still persisting. 

Could you please call the buyer and explain that tickets are correct. 

Rosette, 

From: "Cesar Livera" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 25 June, 2019 04:51:16 
Subject: TID: 22328531 - The Rolling Stones - 25/06/2019 - Soldier Field, Chicago, US - Seller: Usd Fraud relist - Issue: Wrong tickets received 

Hi Rose. 

With reference to this case 22328531. 

The buyer emailed because he thinks have received wrong e-ticket, but the e-ticket but is a correct one. 
Listing notes "Wheelchair Users". Now he is asking about what alternatives he has. (He is a US buyer) 

Could you assign this case to another agent?, please. 

Pablo García de Paz 
PRIMARY PHONE 
+1 (0) 3128689657 

Kind regards, 
Alex