Subject: Re: 22142982 - Bon Jovi - 02/10/2019 - National Stadium of Lima Peru - Broker PE - Seller is unable to print shipping label
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Naveen Kumar <[email-masked]>
Date: Mon, 24 Jun 2019 04:15:12 +0000

Hi @Rosette Modiri<mailto:[email-masked]>

Thanks for confirming delivery address with buyer. The Seller Support will be dealing with this case from the seller side. Please advise agent to leave a clear note informing buyer confirmed his delivery address.

Kind regards,

Julia

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From: Rosette Modiri <[email-masked]>
Sent: 23 June 2019 20:58
To: India Inbox
Cc: Naveen Kumar
Subject: TID: 22142982 - Bon Jovi - 02/10/2019 - National Stadium of Lima Peru - Broker PE - Seller is unable to print shipping label

Hi There,

With reference to the above TID, the seller is unable to ship the tickets as the shipment is still failing however the buyer has confirmed that the address is correct.

Could you please contact seller support to check with the Broker PE if they can ship the tickets manually.

Kind Regards,
Rosette
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From: "Naveen Kumar" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 20 June, 2019 03:00:45
Subject: TID: 22142982 - Bon Jovi - 02/10/2019 - National Stadium of Lima Peru - Broker PE - Seller is unable to print shipping label

Dear Rosette

The transaction state of this TID is shipment failed, previous agent spoke to buyer to get the correct address as there was error in postal code. Now the buyer has sent us the address however this is the same address that was provided earlier with same postal code. I was able to found the postal code with the city name "Esmeraldas" (https://worldpostalcode.com/ecuador/esmeraldas/<https://protect-eu.mimecast.com/s/EZ8cCq7XgIOgxkjiZJQ9S?domain=worldpostalcode.com>).

So please contact seller support so that they can ask seller to send the ticket through local post as the address is correct.

Thanks and Regards
Naveen