Subject: TID: 22273676 - Carmina Burana - 26/06/2019 - Teatro Caser Calderon, Madrid, ES - Power Seller - Issue: Bounced Email
From: Rosette Modiri <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Cesar Livera <[email-masked]>
Date: Sun, 23 Jun 2019 18:48:44 -0700 (MST)

Hi Mansi, 

This is email bounce case and the buyer needs to be called. 

Could you please assign the case a Spanish agent to call the buyer. 

Kind Regards, 
Rosette 

From: "Cesar Livera" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 24 June, 2019 06:41:19 
Subject: TID: 22273676 - Carmina Burana - 26/06/2019 - Teatro Caser Calderon, Madrid, ES - Power Seller - Issue: Bounced Email 

Hi Ross. 

With reference to this case 22273676. 

The buyer has received a mail with subjet "Download your electronic tickets", and t he electronic tickets has not been downloaded yet. 

Could you please reassign this case to any calling agent? 
Because I have no assign a phone yet. 

Francisco Baez Marquez 
PRIMARY PHONE 
+34 (0) 618913899 

Kind regards, 
Alex