Subject: TID: 20529898 - The Rolling Stones - 03/07/2019 19:30 - FedEx Field, Hyattsville, US - Ticket Network - Buyer did not receive the ticket need to escalate to seller support
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Naveen Kumar <[email-masked]>
Date: Sun, 23 Jun 2019 11:04:01 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer is still claiming to have not received the tickets on their TM account and it's been 1 week 3 days ago since the seller has been contacted to re-transfer the tickets. 

Could you please contact CSNY to inform Ticket Network to re-transfer the tickets to buyer. 
Kind Regards, 
Rosette 

From: "Naveen Kumar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 23 June, 2019 07:30:43 
Subject: TID: 20529898 - The Rolling Stones - 03/07/2019 19:30 - FedEx Field, Hyattsville, US - Ticket Network - Buyer did not receive the ticket need to escalate to seller support 

Dear Rosette 

This buyer is chasing the tickets, he did not receive ticket on Ticketmaster account and says did not receive the email as well. We escalated the case earlier to Seller Support earlier and seller support asked seller to re-transfer the ticket. However there is no confirmation from seller that they have done it. 

So please escalated this again to seller support to contact seller again. 

Thanks and Regards 
Naveen