Subject: Re: 22321135 - Broker UK - Bon Jovi - 21/06/2019 - Tickets not received
From: India Inbox <[email-masked]>
To: LMSTeam.UK <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Sat, 22 Jun 2019 14:33:12 +0000

Hey Nelson,

That's perfect, Thanks!

@Rosette Modiri<mailto:[email-masked]> please advise agent of this.

Kind regards,

Conor.

________________________________
From: LMSTeam.UK
Sent: Saturday 22 June 2019 14:23:39
To: India Inbox; LMSTeam.UK
Subject: RE: 22321135 - Broker UK - Bon Jovi - 21/06/2019 - Tickets not received

Hi Conor,

Our agent stayed until 19:30 anyway.

Thanks,

Nelson

From: India Inbox
Sent: 22 June 2019 13:16
To: LMSTeam.UK <[email-masked]>
Subject: Re: 22321135 - Broker UK - Bon Jovi - 21/06/2019 - Tickets not received

Hey,

The first contact came an hour after the event started and when the Buyer called a second time they stated they were there at 6 but the Pick up ended at 5:30 so there are a number of holes in their story.

Kind regards,

Conor.

________________________________

From: LMSTeam.UK
Sent: Saturday 22 June 2019 12:11:05
To: India Inbox; LMSTeam.UK
Subject: RE: 22321135 - Broker UK - Bon Jovi - 21/06/2019 - Tickets not received

Hi,

What time does the buyer state they arrived there?

Thanks,

Nelson

From: India Inbox
Sent: 22 June 2019 12:45
To: LMSTeam.UK <[email-masked]<mailto:[email-masked]>>
Subject: Fw: 22321135 - Broker UK - Bon Jovi - 21/06/2019 - Tickets not received

Hey,

The Buyer for the TID 22321135 claims that when they arrived to LMS pick up point there was no one there.

CIAN note advises that the Buyer was late to the Pick up, Could I get this confirmed please?

Kind regards,

Conor.

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Friday 21 June 2019 22:51
To: India Inbox
Cc: Nitesh Singh
Subject: 22321135 - Broker UK - Bon Jovi - 21/06/2019 - Tickets not received

Hi There,

With reference to the above TID, the buyer reported like 1 hours after the event started that none was available at the pickup point hence they didn't collect their tickets.

Could you please contact LMS UK to check if the buyer reached the collection point on time or not.

Kind Regards,

Rosette

________________________________

From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 22 June, 2019 00:31:38
Subject: 22321135 - Broker UK - Bon Jovi - 21/06/2019 -  Tickets not received

Hi Rose,

With reference to TID : 22321135, delivery plan is Last Minute Sales - UK - London (Soho MBE - for London Bridge MBE pickup), buyer called that he reached at the pickup point on time provided in the email and says nobody show up with the tickets. Kindly look into the issue and resolve it soon as the event has already started.

Thanks & Regards,

Nitesh