Subject: 22183490 - The Rolling Stones - 21/06/2019 - Soldier Field, Chicago, US - Broker US - Buyer reported RAG due Invalid tickets.
From: Rosette Modiri <[email-masked]>
To: bailey ho <[email-masked]>
Cc: Jitender Pratap Singh <[email-masked]>
Date: Fri, 21 Jun 2019 18:42:42 -0700 (MST)

Hi Bailey, 

With reference to the above TID, the buyer has reported live RAG due to invalid tickets and there are tickets available on our website. The buyer needs replacement tickets and the agent has moved the case to pending replacement as the order was already in complete state and the seller is Broker US. 

Could you please get this order replaced if possible. 

Kind Regards, 
Rosette 

From: "Jitender Pratap Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 22 June, 2019 07:06:12 
Subject: 22183490 - The Rolling Stones - 21/06/2019 - Soldier Field, Chicago, US - Broker US - Buyer reported RAG due Invalid tickets. 

Hi Rosette 

Buyer called in from the event and said that they were denied entry to the venue as the tickets did not scanned. 

Moved the order to pending replacement as the state is complete. 

Could we please find the replacement ticket for the buyer. 

Regards 
Jitender