Subject: TID: 22329184; Fan seller; Billy Joel; 22/06/2019; Buyer won't be able to collect the tickets and wants to know for alternatives
From: Sikander Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 21 Jun 2019 17:52:40 -0700 (MST)

Hi Rosette, 

This is in regards to the TID 22329184, where the buyer requested to extend the pickup time since he would be reaching there by 19:00 (local). Buyer needs to be informed that the event is at 18:00 (local) and if he can send someone to pickup the tickets then we can request for the name change of the pickup person. I am unable to call the Buyer due to time difference. Could you please assign this case to any morning agent since the event is 16 hours away. 

Kind regards, 
Sikander Singh