Subject: Fwd: **URGENT** 19355893 - Ticket Network - Hootie and The Blowfish & Barenaked Ladies - 21/06/2019 - Email entry
From: Caleb Lundinga Lodi <[email-masked]>
To: Rohit Singh <[email-masked]>
Cc: [email-masked], [email-masked]
Date: Fri, 21 Jun 2019 01:41:45 -0700 (MST)

Hi Rohit, 

Please take ownership of this case. 

Regards, 
Caleb 

From: "Rosette Modiri" <[email-masked]> 
To: "Priyanka Girdhar" <[email-masked]> 
Cc: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Friday, 21 June, 2019 06:09:06 
Subject: Re: **URGENT** 19355893 - Ticket Network - Hootie and The Blowfish & Barenaked Ladies - 21/06/2019 - Email entry 

Hi Priyanka, 

I have flagged this case to TL Caleb who will assign the case to a day shift agent once the email address change is done. 

Regards, 
Rosette 

From: "Priyanka Girdhar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 21 June, 2019 01:57:43 
Subject: **URGENT** 19355893 - Ticket Network - Hootie and The Blowfish & Barenaked Ladies - 21/06/2019 - Email entry 

Hi Rose, 

This is in regards to TID: 19355893 

The buyer has not received the tickets in her TM app. Also she is not getting emails sent by us to share the proof of tickets not received in her TM app. So the buyer is requesting to update the email address asap to resolve this issue. Please refer to Serial number 3784 for a quick action. 

Old email address: [email-masked] 

New email address: [email-masked] 

Kindly do needful asap as the event is 1 day(s), 6 hours away. 

Kind Regards, 
Priyanka Girdhar