Subject: FW: [COMMs Update] Reminder - Offering Substitution/Replacement Tickets
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Jana Garbe <[email-masked]>, Robert Cosgrove <[email-masked]>, Cian Madigan <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 19 Jun 2019 14:21:58 +0000

Hi all,

Can you please ensure all agents complete this new comms?

Kind regards,
Brian

From: Cian Madigan
Sent: Wednesday 19 June 2019 15:17
To: CSLeads <[email-masked]>; Meghan Flanagan <[email-masked]>; Stephen Blake <[email-masked]>; Kimberley Smith <[email-masked]>
Cc: Jana Garbe <[email-masked]>
Subject: [COMMs Update] Reminder - Offering Substitution/Replacement Tickets

Hi all,

Please note a COMMs has been sent out to all CF agents regarding offering substitution/replacement tickets.

In the COMMs we have included a detailed description on the process to follow when a buyer confirms they would like to accept the offer via phone call/email.

Please advise all agents to read through the COMMs carefully and mark as complete once read and understood.

The COMMs is titled as 'Reminder - Offering Substitution/Replacement Tickets'

Kind Regards,
Cian