Subject: 22244115 - Name : Rammstein - Date : 16/07/2019 16:00 - Venue: Sinobo Stadium, Prague, CZ - Fan Seller - The seller unable to personalise the tickets.
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Tue, 18 Jun 2019 14:29:01 -0700 (MST)

Hi There, 

With reference to the above TID, the seller is a buyer under TID 18885763 where he received no-personalised tickets however he has to personalise the tickets in this final transaction TID 22244115. 

Could you please contact seller support to check with the Broker CZ ( 18885763) if they can personalise the tickets with the names as below. 

Ticketinhaber # 1 
Vor- und Nachname: Florian Pischel 
Geburtsdatum: 1995-08-10 

Ticketinhaber # 2 
Vor- und Nachname: Oliver Pischel 
Geburtsdatum: 1996-11-29 

Ticketinhaber # 3 
Vor- und Nachname: Andreas Pischel 
Geburtsdatum: 1963-11-20 

Kind Regards, 
Rosette 

From: "Sumit Mehra" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 18 June, 2019 04:23:17 
Subject: 22244115 - Name : Rammstein - Date : 16/07/2019 16:00 - Venue: Sinobo Stadium, Prague, CZ - Fan Seller - seller contacted us because she received email from us advising her to personalize the tickets she sold. however the same tickets she purchased from viagogo are not personalized under her name and she is unable to personalized tickets for her buyer. 

Hi Rosette 

The buyer turned seller has contacted us as she has received an email from us to personalise the tickets on buyer's name. This buyer turned seller had contacted us earlier stating that the tickets she received has a different name on it and we assured her that these are not personalised tickets and the name can be different. Therefore, tickets are valid. But now we have emailed her to personalise the tickets on buyer's name. 

Please confirm with the first seller whether it is possible to personalise these tickets or not. 

I have listed the transaction ID's here: 
TID: 18885763 when she was the buyer and TID: 22244115 when sold these tickets. 

Kind Regards, 
Sumit