Subject: Re: 21830992 - Pink - 18/06/2019 - RDS Arena, Dublin, IE - Broker RU - provide new tickets to buyer
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Date: Tue, 18 Jun 2019 11:52:23 -0700 (MST)

From: "India Inbox" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Anshul Khandelwal" <[email-masked]> 
Sent: Wednesday, 19 June, 2019 00:20:45 
Subject: Re: 21830992 - Pink - 18/06/2019 - RDS Arena, Dublin, IE - Broker RU - provide new tickets to buyer 

Hi Rosette, 

please tell agent to follow RAG process. Seller provided invalid tickets and only contacted us when event was starting asking if he can provide valid tickets. The event has already started 2 hours ago. 

Kind regards, 

Julia 

From: Rosette Modiri <[email-masked]> 
Sent: 18 June 2019 18:44 
To: India Inbox 
Cc: Anshul Khandelwal 
Subject: 21830992 - Pink - 18/06/2019 - RDS Arena, Dublin, IE - Broker RU - provide new tickets to buyer 
Hi There, 

With reference to the above TID, the buyer has reported live RAG and the seller has also emailed, informing that they can provide the valid tickets now. Actually the buyer needs replacement tickets. 

Could you please inform Seller Support to contact the Broker RU to provide the new tickets, the event has already started. 

Kind Regards, 
Rosette 

From: "Anshul Khandelwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 19 June, 2019 00:05:41 
Subject: 21830992 - Pink - 18/06/2019 - RDS Arena, Dublin, IE - Broker RU - provide new tickets to buyer 

Hi Rosette, 

Under this TID 21830992,Buyer called they reported live RAG as tickets are not valid. 

Broker RU emailed that they have new valid tickets and wants to provide the tickets to buyer. 

Could you please contact SS team to contact Broker RU to provide the tickets to the buyer. 

Thanks&Regards, 
Anshul