Subject: Re: 22260219 - Cheap Trick - 3589653 - 17/06/2019 20:00 - North Dakota - Broker US & US - buyer did not receive tickets
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Amit Negi <[email-masked]>
Date: Tue, 18 Jun 2019 00:37:14 +0000

Hi @CS.NewYork<mailto:[email-masked]>

Could you please check the below and confirm if the buyer is entitled to be refunded?

Thanks 🙂

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 18 June 2019 00:36
To: India Inbox
Cc: Amit Negi
Subject: 22260219 - Cheap Trick - 3589653 - 17/06/2019 20:00 - North Dakota - Broker US & US - buyer did not receive tickets

Hi There,

With reference to the above TID, the seller uploaded mobile QR codes however the delivery plan is TicketMaster Mobile - Ticket Transfer and the event has already started.

Could you please send the QR codes to buyer via CM to [email-masked] if possible or forward this to CSNY to check if we can refund the buyer in this case.

Kind Regards,
Rosette
________________________________
From: "Amit Negi" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 18 June, 2019 05:36:12
Subject: 22260219 - Cheap Trick - 3589653 - 17/06/2019 20:00 - North Dakota -  Broker US & US - buyer did not receive tickets

Hi Rosette,

With reference to TID: 22260219, buyer have not received tixs. What I found is that delivery plan is TicketMaster Mobile - Ticket Transfer, but it is mobile QR code.
Event is within an hour.

Please take some appropriate action to resolve it.

Thank you for your patience and cooperation.

Kind Regards,
Amit