Subject: 18778906 - Name : Fleetwood Mac - Date : 16/06/2019 17:00 - Venue : Wembley Stadium, London, GB - Power Seller - Buyer claims he's received wrong tickets and was not allowed entry to the VIP section.
From: Sumit Mehra <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 17 Jun 2019 17:24:55 -0700 (MST)

Hi Rosette 

The buyer claims that he has received wrong tickets as he was not allowed entry to the VIP section. On the listing notes of the ticket it is clearly mentioned "includes VIP access". Buyer has provided a proof of it on the mail. 

Request you to verify the proof provided by the buyer and provide a feasible solution here. 

Kind Regards, 
Sumit