Subject: 21810680 , Foals , 22/06/2019 , Fan Seller , Alexandra Palace , Buyer received empty envelope
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Mon, 17 Jun 2019 15:26:27 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer had received an empty envelope and provided the proof as well. Actually the seller said that he can send the tickets but we will have to refund the shipping fees hoiwever the order is in Pending Requirement For Payment now. 

Could you please advise if the shipping label can be reset so that the seller can reprint the shipping label and event is in 4 day(s), 19 hours away. 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 18 June, 2019 03:47:47 
Subject: 21810680 , Foals , 22/06/2019 , Fan Seller , Alexandra Palace , Buyer received empty envelope 

Hi Rosette, 

In reference to TID: 21810680, buyer received empty envelope and seller informed that he can fulfill but we will have to refund shipping fees. 

Could you help here? 

Regards, 
Kannedy