Subject: Re: Status update required from rosette
From: Rosette Modiri <[email-masked]>
To: parvez <[email-masked]>
Cc: arun jakhar <[email-masked]>, Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Mon, 17 Jun 2019 14:39:33 -0700 (MST)

Hi Parvez, 

I investigated this case, the tickets are wrong. 

@ Kannedy, please take ownership of this case. 

Rosette, 

From: "parvez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "arun jakhar" <[email-masked]> 
Sent: Monday, 17 June, 2019 05:52:07 
Subject: Fwd: Status update required from rosette 

Hi Rosette, 

Do you have any update on this case? 

Kind Regards 
Parvez Khan 

From: "Arun Jakhar" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Monday, 17 June, 2019 05:43:50 
Subject: Status update required from rosette 

Dear Parvez, 

This case with TID: 18355215, has been flagged by agent to rosette can you please ask for update from rosette. 

Thanks & Regards 
Arun Jakhar