Subject: Re: Not priority case
From: Rosette Modiri <[email-masked]>
To: Anshul Khandelwal <[email-masked]>
Date: Mon, 17 Jun 2019 12:38:26 -0700 (MST)

Thanks. 

From: "Anshul Khandelwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 17 June, 2019 23:46:25 
Subject: Re: Not priority case 

Hi Rosette, 

Case is already resolved by someone else. 

Thanks&Regards, 
Anshul 

From: "Rosette Modiri" <[email-masked]> 
To: "Anshul Khandelwal" <[email-masked]> 
Cc: "Pravesh Singh" <[email-masked]> 
Sent: Monday, June 17, 2019 11:37:04 PM 
Subject: Re: Not priority case 

Hi Anshul, 

Can you please take ownership of the case. 

Rosette, 

From: "Pravesh Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 16 June, 2019 01:01:00 
Subject: Not priority case 

Hi Rosette, 

With reference to T ID : 19387595, You asked me to take the ownership of this case. However I have revewed this case, event is after 13 days and agent couldn't wrap up this case so he put it on follow up. It seems that this is not high priority case. 

Please ask to agent to take ownership of this case. 

Many thanks, 
Pravseh