Subject: Re: 22248392 / Oprah Winfrey / 3717131/ 16/06/2019 / Montreal / Broker US / Ticket Master Tickets Issue.
From: Shaquela Shepherd <[email-masked]>
To: India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Kamal Kant <[email-masked]>
Date: Mon, 17 Jun 2019 15:35:41 +0000

Hi,

Yes we can charge the seller here.

Kind regards,

Shaquela

Seller Support, Viagogo Inc

[email-masked]

________________________________
From: India Inbox
Sent: Monday, June 17, 2019 1:23 AM
To: Rosette Modiri; CS.NewYork
Cc: Kamal Kant
Subject: Re: 22248392 / Oprah Winfrey / 3717131/ 16/06/2019 / Montreal / Broker US / Ticket Master Tickets Issue.

Hi @CS.NewYork<mailto:[email-masked]>,

Can we charge seller here? They listed as TMMT but uploaded normal e-tickets.

Kind regards,

Rebecca

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From: Rosette Modiri <[email-masked]>
Sent: 16 June 2019 23:54
To: India Inbox
Cc: Kamal Kant
Subject: 22248392 / Oprah Winfrey / 3717131/ 16/06/2019 / Montreal / Broker US / Ticket Master Tickets Issue.

Hi There,

With reference to the above TID, the buyer is unable to download the tickets as DP is TMMT and the seller uploaded normal e-tickets.

As the event has already started, could you please check with CSNY and advise if the buyer is entitled for a full refund or not.

Kind Regards,
Rosette
________________________________
From: "Kamal Kant" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 17 June, 2019 04:14:58
Subject: TID: 22248392 / Broker US /  16/06/2019 20:00 (Local) 1 hours away / Ticket Master Tickets Issue.

Hi Rosette,

TID: 22248392

The buyer has not received the tickets as the tickets got uploaded as E Tickets and not sent to Ticket Master.

Please look into the same.

Kind Regards,

Kamal Kant.