Subject: Re: 21757609/Wu-Tang Clan/3556751/14/06/2019/Uncasville, US/Broker US/ Buyer hasn't receive the tickets
From: Pravesh Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 15 Jun 2019 18:15:16 -0700 (MST)

Hi Rosette, 

With reference to T ID: 21757609, We have missed a point that delivery plan was not the TicketMaster seller has uploaded the QR code. 

As per the previous agent notes I replied regarding the same query. Can you please reveiw this case once and confirm that how to proceed with this case. 

Kind Regards, 
Pravesh 

From: "Rosette Modiri" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]> 
Sent: Saturday, 15 June, 2019 07:20:18 
Subject: Re: 21757609/Wu-Tang Clan/3556751/14/06/2019/Uncasville, US/Broker US/ Buyer hasn't receive the tickets 

Please email buyer we cannot refund. 

Rosette, 

From: "Pravesh Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 15 June, 2019 06:53:43 
Subject: 21757609/Wu-Tang Clan/3556751/14/06/2019/Uncasville, US/Broker US/ Buyer hasn't receive the tickets 

Hi Rosette, 

With reference to T ID: 21757609, Delivery plan is TicketMaster and tickets has been transferred 4 weeks ago but buyer haven't receive the tickets yet. Buyer confirmed on call that she just created Ticketmaster account with the correct email. 

Now event is about to start and buyer is chasing us for the tickets. 

Can you please ask seller to re-transfer these tickets? 

Kind Regards, 
Pravesh