Subject: Re: 18811878/Twenty One Pilots/3173795/16/06/2019/Orlando, US/Broker US/ Buyer hasn't received the tickets yet
From: Lincoln Ferreira <[email-masked]>
To: Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Sat, 15 Jun 2019 15:22:03 +0000

The seller informed the buyer has already claimed the tickets.

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: Lincoln Ferreira
Sent: Saturday, June 15, 2019 10:24:22 AM
To: Brian Sexton; CS.NewYork
Cc: Rosette Modiri; Pravesh Singh
Subject: Re: 18811878/Twenty One Pilots/3173795/16/06/2019/Orlando, US/Broker US/ Buyer hasn't received the tickets yet

Hi Brian,

I've asked the seller to retransfer the tickets.

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: Brian Sexton
Sent: Saturday, June 15, 2019 12:12:40 AM
To: CS.NewYork
Cc: Rosette Modiri; Pravesh Singh
Subject: FW: 18811878/Twenty One Pilots/3173795/16/06/2019/Orlando, US/Broker US/ Buyer hasn't received the tickets yet

Hi,

Could someone please ask the Broker US to re-transfer these TM mobile tickets?

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Saturday 15 June 2019 04:43
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Subject: 18811878/Twenty One Pilots/3173795/16/06/2019/Orlando, US/Broker US/ Buyer hasn't received the tickets yet

Hi There,

With reference to the above TID, the buyer has claimed that they have still not received tickets on their TM account and provided the proof as well. She also confirmed that they are using the same email ID on TM and on viagogo but they didn't receive any email from TM.

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer.

Kind Regards,

Rosette

________________________________

From: "Pravesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 15 June, 2019 08:32:26
Subject: 18811878/Twenty One Pilots/3173795/16/06/2019/Orlando, US/Broker US/ Buyer hasn't received the tickets yet

Hi Rosette,

With reference to T ID:18811878, Seller has uploaded the proof that tickets has been transferred to buyer's Ticketmaster account in Nov. 2018. However buyer is claiming that she never received the tickets and she shared the screenshot of her ticketmaster account as proof.

Event is tomorrow. I request you to please get this tickets transferred before the event.

Kind Regards,

Pravesh