Subject: RE: TID: 21589573 -21589573 EID: 3559764 -Sayreville - Buyer US
From: Brian Sexton <[email-masked]>
To: Bridgette Kenny <[email-masked]>, Cliona Martin <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 14 Jun 2019 11:05:02 +0000

Hi @Rosette Modiri<mailto:[email-masked]>,

Did Kamal flag this to you to flag to EDM? He informed buyer they would be refunded because of cancelled event and we're not sure if he flagged this to EDM to confirm it was cancelled.

If he hasn't flagged it could you ask him to.

Kind regards,
Brian

From: Bridgette Kenny
Sent: Friday 14 June 2019 11:23
To: Cliona Martin <[email-masked]>; Brian Sexton <[email-masked]>
Subject: RE: TID: 21589573 -21589573 EID: 3559764 -Sayreville - Buyer US

Hi Brian,

Any update on the below?

Many thanks,
Bridgette

From: Bridgette Kenny
Sent: Thursday 13 June 2019 15:54
To: Cliona Martin <[email-masked]<mailto:[email-masked]>>; Brian Sexton <[email-masked]<mailto:[email-masked]>>
Subject: RE: TID: 21589573 -21589573 EID: 3559764 -Sayreville - Buyer US

Hi Brian,

Any update on the below?

Many thanks,
Bridgette

From: Bridgette Kenny
Sent: Wednesday 12 June 2019 15:59
To: Cliona Martin <[email-masked]<mailto:[email-masked]>>; Brian Sexton <[email-masked]<mailto:[email-masked]>>
Subject: RE: TID: 21589573 -21589573 EID: 3559764 -Sayreville - Buyer US

Hi Brian

Can you check with Kamal's TL here and FS to see if there was anything passed to EDM on this event?

Many thanks,
Bridgette

From: Cliona Martin
Sent: Wednesday 12 June 2019 15:44
To: Bridgette Kenny <[email-masked]<mailto:[email-masked]>>
Subject: TID: 21589573 -21589573 EID: 3559764 -Sayreville - Buyer US

Hi Bridgette,

This buyer called into say that his event was cancelled. I can find no information online about this, nor could previous agents, however, agent Kamal Kant has informed the buyer that he is due a refund, both verbally and through email. The buyer is now expecting his refund and upset that it has not been processed (he was told this over a month ago). Could you please look into this and see if the buyer is eligible for a refund or not?

Thanks a million,
Cliona