Subject: 19535265 - Broker UK - Westlife - 13/06/2019 18:00 - Live RAG
From: Rosette Modiri <[email-masked]>
To: Shauna Hedderman <[email-masked]>
Cc: Nomatter Makaza <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Thu, 13 Jun 2019 12:13:44 -0700 (MST)

Hi Shauna, 

With reference to the above TID, the buyer has reported a live RAG due to invalid tickets and needs replacement tickets. The agent investigated on our website and there are tickets available. 

Could you please check if possible to get this order substituted. 

Kind Regards, 
Rosette 

From: "Nomatter Makaza" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 14 June, 2019 00:35:16 
Subject: 19535265 - Broker UK - Westlife - 13/06/2019 18:00 - Live RAG 

Hi Rosette 

With reference to TID: 19535265, The Buyer has contacted stating they were rejected at the gate and she is still at the venue.The buyer has requested for replacement tickets. 

Can you please find replacement tickets for the buyer. 

Thank you for your consideration 
Kind Regards 
Ruvarashe