Subject: Re: TID: 22147493 / Fan Seller / Metallica / 11/06/2019 18:00 (Local) When: 21 hours away / Duplicate tickets.
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, Grace Conlon <[email-masked]>
Cc: Kamal Kant <[email-masked]>
Date: Tue, 11 Jun 2019 01:26:31 +0000

Hi @Grace<mailto:[email-masked]>,

Seller here as provided pop as per your request.

Kind regards

Rebecca

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 11 June 2019 00:45
To: India Inbox
Cc: Kamal Kant
Subject: TID: 22147493 / Fan Seller / Metallica / 11/06/2019 18:00 (Local) When: 21 hours away / Duplicate tickets.

Hi There,

With reference to the above TID, duplicate tickets were uploaded on TIDs 19725577 and 22147493. The seller has provided the POP as requested and the case has been escalated to the Escalated queue for the query to be resolved.

Could you please inform the relevant team that the seller has provided the proof of purchase as requested.

Kind Regards,
Rosette
________________________________
From: "Kamal Kant" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 11 June, 2019 00:23:13
Subject: 22147493 / Fan Seller / Metallica / 11/06/2019 18:00 (Local)  When: 21 hours away / Duplicate tickets.

Hello,

The seller has put out duplicate for two transaction IDs. 19725577 and 22147493.
The proof of purchase provided by the seller is not valid and is a purchase ticket from Viagogo itself.
Please look into the same.

Kind Regards,
Kamal Kant.