Subject: TID: 21643055 - Tottenham vs Liverpool - UEFA Champions League 2018/19 - Final - 01/06/2019 - Received this case internally
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Naveen Kumar <[email-masked]>
Date: Mon, 10 Jun 2019 12:00:54 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer reported that someone hacked his account and resold his tickets to other buyer and changed the payment method as a seller in order to receive the payment while he doesn't want to resell his tickets. The case was escalated to Fraud Team and there is a reply from Fraud Team, stating "the account breach - Anything regarding refunds or subbing tickets etc you'll need to talk to the payments team". 

Could you please forward this issue to payment team if you deem it's necessary. 

Kind Regards, 
Rosette 

From: "Naveen Kumar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 10 June, 2019 02:34:37 
Subject: TID: 21643055 - Tottenham vs Liverpool - UEFA Champions League 2018/19 - Final - 01/06/2019 - Received this case internally 

Dear Rosette 

I received this case internally, buyer reported fraud and case was escalated to fraud team, but there is no note from fraud team yet. 

Please advise what action should I take on this email. 

Thanks & Regards 
Naveen