Subject: Re: change of shift
From: Virat Joshi <[email-masked]>
To: Anish Nair <[email-masked]>, Asfaque Ahmad <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Mon, 10 Jun 2019 07:46:08 +0000

Hi Anish ,

Can you please explain me what is the reason for you under performing ?

Are you unable to continue working night ?

@Asfaque Ahmad<mailto:[email-masked]> :  Please call this agent and get clarity on the issue as soon as possible.

Kind regards,
Viraat
________________________________
From: Rosette Modiri <[email-masked]>
Sent: 10 June 2019 01:31
To: Virat Joshi
Subject: change of shift

Hi Viraat,

I would like to request you to transfer the EN agent Anish Nair to day shift, I noticed that the agent is unable to work in night as he always sleeps during the shift, sometimes he can spend 30 min on 1 call because of sleep and for the entire shift he can only do 15 cases.

Kindly transfer the agent to day shift if possible.

Kind Regards,
Rosette