Subject: Re: 3546050 – Bassnectar – 08/06/2019 – 19:30 – US
From: India Inbox <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Mon, 10 Jun 2019 04:24:16 +0000

Hi @On-call Data Management<mailto:[email-masked]>

Could you please have a look into the below?

Thanks!

Kind regards

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 10 June 2019 02:53
To: India Inbox
Cc: Anshul Khandelwal
Subject: 3546050 – Bassnectar – 08/06/2019 – 19:30 – US

Hi There,

With reference to the above EID, the buyer has reported that this event event was cancelled and he's asking for full refund. The agent investigated on the official website online and found out that the venue was suddenly and unexpectedly closed for some repairs and the event has not been officially cancelled yet.

Could you please contact EDM to investigate on this information in order to update the correct information on the system.

Link to the event website: No link available as the event got over.

Link to a website confirming the cancellation / postponement  / venue changes: https://www.youredm.com/2019/06/08/bassnectar-scrambling-after-venue-for-freestyle-sessions-unexpectedly-closes-for-repair-day-of-show/<https://protect-eu.mimecast.com/s/spPmCWLzxhjLkYvU6eD2m?domain=youredm.com>

Kind Regards,
Rosette
________________________________
From: "Anshul Khandelwal" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 10 June, 2019 06:06:08
Subject: 3546050 – Bassnectar – 08/06/2019 – 19:30 – US

Hi Rosette,

The buyer has reported that the event was cancelled and asking for the refund.

 Could you please inform EDM to investigate on this information.

 EID: 3546050

 TID: 22025792

Link to the event website: No link available as the event got over.

Link to a website confirming the cancellation / postponement  / venue changes: https://www.youredm.com/2019/06/08/bassnectar-scrambling-after-venue-for-freestyle-sessions-unexpectedly-closes-for-repair-day-of-show/<https://protect-eu.mimecast.com/s/spPmCWLzxhjLkYvU6eD2m?domain=youredm.com>

Could you please check as event was cancelled or not?

Thanks&Regards,

Anshul