Subject: RE: 3660681 – Jojo Siwa – 21/07/2019 – 19:00 – US
From: Sho Miyazaki <[email-masked]>
To: India Inbox <[email-masked]>, On-call Data Management <[email-masked]>, Tamara Marjanovic <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 7 Jun 2019 16:49:16 +0000

Dear Julia,

The event is in Forest Hills Stadium in Queens, venue has been updated.

@Tamara Marjanovic<mailto:[email-masked]>

May I kindly ask you to ask Danielle to notify the customers as this event has a duplicate with transaction.

Thank you,
Sho Miyazaki

From: India Inbox
Sent: Friday, June 7, 2019 1:52 AM
To: On-call Data Management <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: Re: 3660681 – Jojo Siwa – 21/07/2019 – 19:00 – US

Hi @On-call Data Management<mailto:[email-masked]>,

can the below please be checked?

Kind regards

Julia

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: 07 June 2019 02:12
To: India Inbox
Cc: Anshul Khandelwal
Subject: Fwd: 3660681 – Jojo Siwa – 21/07/2019 – 19:00 – US

Hi There,

With reference to the above EID, the buyer claimed about the wrong venue on our website. As per our website the event will take place at Forest Hills Fine Arts Center, Grand Rapids, US however online it's showing that the event will take place at Forest Hills Stadium 1 Tennis Place Queens, NY 11375, both venues are completely different and the distance is about 1,217.8 km (11 h 45 min).

Could you please inform EDM team to investigate on this information and to update the correct venue on our website.

Kind Regards,
Rosette
________________________________
From: "Anshul Khandelwal" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 June, 2019 23:51:18
Subject: 3660681 – Jojo Siwa – 21/07/2019 – 19:00 – US

Hi Rosette,

Buyer has emailed and informed that the venue was wrongly advertised on our website as the venue mentioned is Forest Hills Fine Arts Center, Grand Rapids,Michigan, US but as per official website venue is at Forest Hills Stadium,Queens,NY. Can you please contact EDM team to verify venue of this event?

 EID: 3660681

 TID: 21988025

  Link to the event website: https://www.viagogo.com/ww/Concert-Tickets/Other-Concerts/Jojo-Siwa-Tickets/E-3660681<https://protect-eu.mimecast.com/s/0QbtCyoOqfNPJ4zHZ1cmr?domain=viagogo.com>

 Link to a website confirming the cancellation / postponement  / venue changes: https://www.axs.com/events/372691/jojo-siwa-tickets<https://protect-eu.mimecast.com/s/GhifCzvNrsRYnrpUX6wn_?domain=axs.com>

Thanks&Regards,

Anshul