Subject: Fwd: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity
From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Tue, 4 Jun 2019 13:15:46 -0700 (MST)

Hi Nata, 

Please take ownership of this case. 

Rosette, 

From: "India Inbox" <[email-masked]> 
To: "Shanice McNally" <[email-masked]>, "Rosette Modiri" <[email-masked]>, "Garazi Beaumont" <[email-masked]> 
Cc: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Tuesday, 4 June, 2019 16:05:28 
Subject: Re: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity 

Thanks Shanice. 

[ mailto:[email-masked] | @Natalia ] , can you please advise the buyer return the extra ticket to the NY returns address. 

Kind regards 

Rebecca 

From: Shanice McNally 
Sent: 04 June 2019 10:31 
To: India Inbox; Rosette Modiri; Garazi Beaumont 
Cc: Natalia Cabrera Castilla 
Subject: RE: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity 

[ mailto:[email-masked] | @Garazi ] can you help here please. 

Rebecca – please ask the buyer to return to NY – thanks. 

From: India Inbox 
Sent: Tuesday 4 June 2019 11:17 
To: Rosette Modiri <[email-masked]>; Shanice McNally <[email-masked]> 
Cc: Natalia Cabrera Castilla <[email-masked]> 
Subject: Re: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity 

Hi [ mailto:[email-masked] | 
@Shanice ] , 

The buyer here received an extra ticket for their order. Can you assign an agent to inform the seller? 

Can we advise the buyer to send the extra ticket to the NY return address? 

Kind regards 

Rebecca 

From: Rosette Modiri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 04 June 2019 03:22 
To: India Inbox 
Cc: Natalia Cabrera Castilla 
Subject: Fwd: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity 

Hi There, 

With reference to the above TID, the buyer had reported that they have received 4 tickets instead of 3 and he provided the proof of all the 4 tickets received. 

Could you please inform seller support to check with the Broker MX if they need the extra ticket back or not. 

Kind Regards, 

Rosette 

From: "Natalia Cabrera Castilla" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 4 June, 2019 07:34:11 
Subject: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity 

Rosette, 

Buyer informed to received extra ticket as he purchased 3 however he as received 4 tickets. 

Please, let me know if buyer has to return the tickets. 

Thanks 

-- 

Kind Regards 

Natalia