Subject: Re: TID-19637872 ; Broker US ; Cher ; 28/05/2019 ; Buyer claiming he got the mail from Ticketmaster but he couldn't find tickets.
From: Rosette Modiri <[email-masked]>
To: Jitender Pratap Singh <[email-masked]>
Cc: ashwinee <[email-masked]>, Deepanshu Kapoor <[email-masked]>, tasuku yamamoto <[email-masked]>
Date: Tue, 4 Jun 2019 13:07:29 -0700 (MST)

Hi Jitu, 

Can you please take ownership of this case. 

Regards, 
Rosette 

From: "tasuku yamamoto" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "ashwinee" <[email-masked]>, "Deepanshu Kapoor" <[email-masked]> 
Sent: Tuesday, 4 June, 2019 09:28:44 
Subject: Fwd: TID-19637872 ; Broker US ; Cher ; 28/05/2019 ; Buyer claiming he got the mail from Ticketmaster but he couldn't find tickets. 

Hi Rossette 

Can you please assign this case once again to Jitendar Pratap as he escalated to TL RAG. Need to call buyer again. 

Regards 
Tasuku 

From: "Deepanshu Kapoor" <[email-masked]> 
To: "tasuku yamamoto" <[email-masked]> 
Sent: Tuesday, 4 June, 2019 08:52:10 
Subject: TID-19637872 ; Broker US ; Cher ; 28/05/2019 ; Buyer claiming he got the mail from Ticketmaster but he couldn't find tickets. 

Hi Tasuku, 

With reference to the above TID, 19637872 ,Buyer needs to be called & asked that what really happened at the event as he is claiming that he got the mail from Ticketmaster but couldn't find the tickets.Event was 6 days ago. 
Self could not make a call due to the time difference in USA. 

Kind regards, 
Deepanshu