Subject: Re: 21773668 / Fan Seller / Unibet Premier League Darts 2019 / 23/05/2019 / Seller has provided the POP
From: Rebecca Foley <[email-masked]>
To: Brian Sexton <[email-masked]>, Rosette Modiri <[email-masked]>, CSpayments <[email-masked]>, Gourab Jain <[email-masked]>
Date: Tue, 4 Jun 2019 13:56:03 +0000

Thanks Brian,

@CSpayments<mailto:[email-masked]> please find TL approval below to refund the buyer.

@Gourab<mailto:[email-masked]>, can you please escalate to payments.

Kind regards,

Rebecca
________________________________
From: Brian Sexton
Sent: 04 June 2019 14:06
To: Rosette Modiri; Rebecca Foley
Cc: Gourab Jain
Subject: RE: 21773668 / Fan Seller / Unibet Premier League Darts 2019 / 23/05/2019 / Seller has provided the POP

Hi @Rebecca Foley<mailto:[email-masked]>,

You can refund the buyer here.

Kind regards,

Brian

From: India Inbox
Sent: Saturday 1 June 2019 11:57
To: Rosette Modiri <[email-masked]>; Brian Sexton <[email-masked]>
Cc: Gourab Jain <[email-masked]>
Subject: Re: 21773668 / Fan Seller / Unibet Premier League Darts 2019 / 23/05/2019 / Seller has provided the POP

Hi Rosette,

Agent needs to take ownership of the case we cannot pass back to the previous agent. This is an empty envelope case where the buyer went to the venue with their order details.

@Brian<mailto:[email-masked]>, can you please advise here? Seller has provided pop and buyer sent proof of empty envelope, which was only report at the time of the event. Can we refund the buyer here?

Kind regards

Rebecca

________________________________

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: 01 June 2019 03:16
To: India Inbox
Cc: Gourab Jain
Subject: Fwd: 21773668 / Fan Seller / Unibet Premier League Darts 2019 / 23/05/2019 / Seller has provided the POP

Hi There,

With reference to the above TID, the buyer reported RAG as they received an empty envelope along with the order details which is not a ticket and provided the proof. The seller has been asked to provide the POP.

Could you please inform Eszter.pinter that the seller has provided the requested information.

Kind Regards,

Rosette

________________________________

From: "Gourab Jain" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 1 June, 2019 07:08:40
Subject: 21773668 / Fan Seller / Unibet Premier League Darts 2019 / 23/05/2019 / Seller has provided the POP

Hi Rosette,

As reference to the above TID, Kindly contact the previous agent as he has requested for POP from Seller.

Regards,

Gourab