Subject: RE: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity
From: Shanice McNally <[email-masked]>
To: India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>, Garazi Beaumont <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Tue, 4 Jun 2019 10:31:29 +0000

@Garazi<mailto:[email-masked]> can you help here please.

Rebecca - please ask the buyer to return to NY - thanks.

From: India Inbox
Sent: Tuesday 4 June 2019 11:17
To: Rosette Modiri <[email-masked]>; Shanice McNally <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Subject: Re: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity

Hi @Shanice<mailto:[email-masked]>,

The buyer here received an extra ticket for their order. Can you assign an agent to inform the seller?

Can we advise the buyer to send the extra ticket to the NY return address?

Kind regards

Rebecca

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: 04 June 2019 03:22
To: India Inbox
Cc: Natalia Cabrera Castilla
Subject: Fwd: 21703520 - Broker MX - Sebastian Yatra - 16/06/2019 - wrong quantity

Hi There,

With reference to the above TID, the buyer had reported that they have received 4 tickets instead of 3 and he provided the proof of all the 4 tickets received.

Could you please inform seller support to check with the Broker MX if they need the extra ticket back or not.

Kind Regards,
Rosette
________________________________
From: "Natalia Cabrera Castilla" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 4 June, 2019 07:34:11
Subject: 21703520 - Broker MX -  Sebastian Yatra - 16/06/2019 - wrong quantity

Rosette,

Buyer informed to received extra ticket as he purchased 3 however he as received 4 tickets.

Please, let me know if buyer has to return the tickets.

Thanks

--
Kind Regards
Natalia