Subject: RE: U2 APAC Tour - High Risk events
From: Nikolas Su <[email-masked]>
To: Matthias Botella <[email-masked]>, Brian Sexton <[email-masked]>, Geofrey Hassett <[email-masked]>, Robert Cosgrove <[email-masked]>, CSLeads.APAC <[email-masked]>, "[email-masked]" <[email-masked]>, Kate Downes <[email-masked]>, Anurag Pradhan <[email-masked]>, Worchuirin M <[email-masked]>
Cc: Tetien Lan <[email-masked]>, Sean Chan <[email-masked]>, Eimear Slijepcevic <[email-masked]>, Roselyn Kao <[email-masked]>, Richard Fu <[email-masked]>, Tom Crawford <[email-masked]>
Date: Tue, 4 Jun 2019 07:05:26 +0000

Hi all,

FYI, U2 events in AU/NZ have exclusive primary website, which means there's only one primary (ticket distributor) per event.

The table below might help when checking PoP.

3795511          U2        19764  Mt Smart Stadium       Ticketmaster NZ
3795538         U2        8295    Suncorp Stadium         Ticketek AU
3795510          U2        6102    Marvel Stadium          Ticketmaster AU
3795539          U2        1317    Adelaide Oval Australia Ticketek AU
3795543          U2        1318    Sydney Cricket Ground Ticketek AU
3795472          U2        29327  Optus Stadium            Ticketmaster AU

Hope this helps!

Cheers,
Nikolas Su
EDM APAC Teamlead
Manager: Felix Descamps
Skype: [email-masked]<mailto:[email-masked]>

From: Matthias Botella
Sent: 04 June 2019 07:48
To: Brian Sexton <[email-masked]>; Nikolas Su <[email-masked]>; Geofrey Hassett <[email-masked]>; Robert Cosgrove <[email-masked]>; CSLeads.APAC <[email-masked]>; [email-masked]; Kate Downes <[email-masked]>; Anurag Pradhan <[email-masked]>; Worchuirin M <[email-masked]>
Cc: Tetien Lan <[email-masked]>; Sean Chan <[email-masked]>; Eimear Slijepcevic <[email-masked]>; Roselyn Kao <[email-masked]>; Richard Fu <[email-masked]>; Tom Crawford <[email-masked]>
Subject: RE: U2 APAC Tour - High Risk events

HI all,

Update for EID 3795538    U2  2019-11-12  at the Suncorp Stadium Brisbane.  For now, on the GA sections, we should only accept tickets bought from Ticketek, not the ones from Ticketmaster.

Thank you
Matthias

From: Brian Sexton
Sent: 03 June 2019 17:49
To: Nikolas Su <[email-masked]<mailto:[email-masked]>>; Matthias Botella <[email-masked]<mailto:[email-masked]>>; Geofrey Hassett <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Kate Downes <[email-masked]<mailto:[email-masked]>>; Anurag Pradhan <[email-masked]<mailto:[email-masked]>>; Worchuirin M <[email-masked]<mailto:[email-masked]>>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>; Tom Crawford <[email-masked]<mailto:[email-masked]>>
Subject: RE: U2 APAC Tour - High Risk events
Importance: High

@[email-masked]<mailto:[email-masked]> - please inform the night shift HR agents to prioritize this event during their shift tonight - pre-sale is 02:30-07:30 am (IST) - 04/06/2019 @Anurag Pradhan<mailto:[email-masked]>@Worchuirin M<mailto:[email-masked]>

See below in the thread for more details.

Thanks,
Brian

From: Nikolas Su
Sent: Monday 3 June 2019 10:41
To: Matthias Botella <[email-masked]<mailto:[email-masked]>>; Brian Sexton <[email-masked]<mailto:[email-masked]>>; Geofrey Hassett <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Kate Downes <[email-masked]<mailto:[email-masked]>>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>; Tom Crawford <[email-masked]<mailto:[email-masked]>>
Subject: RE: U2 APAC Tour - High Risk events

Hi all,

The earliest would be 04/06/2019 10:00 (GMT+12 in NZ) till 04/06/2019 12:00 (GMT+9 JP)
In GMT time will be from 03/06/2019 22:00 to 04/06/2019 03:00

Cheers,
Nikolas Su
EDM APAC Teamlead
Manager: Felix Descamps
Skype: [email-masked]<mailto:[email-masked]>

From: Matthias Botella
Sent: 03 June 2019 10:31
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>; Geofrey Hassett <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Kate Downes <[email-masked]<mailto:[email-masked]>>; Nikolas Su <[email-masked]<mailto:[email-masked]>>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>; Tom Crawford <[email-masked]<mailto:[email-masked]>>
Subject: RE: U2 APAC Tour - High Risk events

@Kate<mailto:[email-masked]>, @Nikolas<mailto:[email-masked]>, would you know what time is the pre-sale tomorrow, GMT time ?

Thanks,
Matthias

From: Brian Sexton
Sent: 03 June 2019 17:13
To: Matthias Botella <[email-masked]<mailto:[email-masked]>>; Geofrey Hassett <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Kate Downes <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>; Tom Crawford <[email-masked]<mailto:[email-masked]>>
Subject: RE: U2 APAC Tour - High Risk events

Hi Matthias,

Yeah we have 24/7 coverage on the HR tool.

Do you know what time (GMT) the pre-sale is?

Kind regards,
Brian

From: Matthias Botella
Sent: Monday 3 June 2019 10:11
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>; Geofrey Hassett <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Kate Downes <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>; Tom Crawford <[email-masked]<mailto:[email-masked]>>
Subject: RE: U2 APAC Tour - High Risk events

Hi Brian,

Could you confirm if the HR Team will be able to cover the HR listings during the pre-sale time in AU time zones ?

Thanks,
Matthias

From: Brian Sexton
Sent: 03 June 2019 12:33
To: Geofrey Hassett <[email-masked]<mailto:[email-masked]>>; Matthias Botella <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Kate Downes <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>
Subject: RE: U2 APAC Tour - High Risk events

@[email-masked]<mailto:[email-masked]> please inform the HR team about this upcoming tour that will be High Risk. Please prioritize these listings if there turns out to be a lot. Some of the proof for the JP events may be in Japanese, and APAC team will handle those.

Kind regards,
Brian

From: Geofrey Hassett
Sent: Monday 3 June 2019 05:13
To: Matthias Botella <[email-masked]<mailto:[email-masked]>>; Brian Sexton <[email-masked]<mailto:[email-masked]>>; Robert Cosgrove <[email-masked]<mailto:[email-masked]>>; CSLeads.APAC <[email-masked]<mailto:[email-masked]>>
Cc: Tetien Lan <[email-masked]<mailto:[email-masked]>>; Sean Chan <[email-masked]<mailto:[email-masked]>>; Eimear Slijepcevic <[email-masked]<mailto:[email-masked]>>; Roselyn Kao <[email-masked]<mailto:[email-masked]>>; Kate Downes <[email-masked]<mailto:[email-masked]>>; Richard Fu <[email-masked]<mailto:[email-masked]>>
Subject: Re: U2 APAC Tour - High Risk events

@CSLeads.APAC<mailto:[email-masked]> please see below.

Thanks Geoff

________________________________
From: Matthias Botella
Sent: 03 June 2019 05:11
To: Brian Sexton; Robert Cosgrove; Geofrey Hassett
Cc: Tetien Lan; Sean Chan; Eimear Slijepcevic; Roselyn Kao; Kate Downes
Subject: U2 APAC Tour - High Risk events

Hi All,

U2 APAC Tour will be on pre-sale from tomorrow and then on-sale in a few days.  Australia, New Zealand and Japan.

There will be different restrictions in place for this tour.

  *   RED Zone and VIP Party are tagged Walk-in

     *   Japan only has Red Zones.

  *   All Floor sections will be High Risk 1.

     *   IMPORTANT:  Please note for EID 3795538    Suncorp Stadium     Australia, will introduce new "touchless tickets" for the GA sections.  We do not know how the proof of purchases will look like, do not know if they delivery plan will be on the proof, but we should not active those listings since we do not support this type of tickets.

Thank you

Matthias