Subject: Fwd: TID-19637872 ; Broker US ; Cher ; 28/05/2019 ; Buyer claiming he got the mail from Ticketmaster but he couldn't find tickets.
From: tasuku yamamoto <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, Deepanshu Kapoor <[email-masked]>
Date: Mon, 3 Jun 2019 20:58:44 -0700 (MST)

Hi Rossette 

Can you please assign this case once again to Jitendar Pratap as he escalated to TL RAG. Need to call buyer again. 

Regards 
Tasuku 

From: "Deepanshu Kapoor" <[email-masked]> 
To: "tasuku yamamoto" <[email-masked]> 
Sent: Tuesday, 4 June, 2019 08:52:10 
Subject: TID-19637872 ; Broker US ; Cher ; 28/05/2019 ; Buyer claiming he got the mail from Ticketmaster but he couldn't find tickets. 

Hi Tasuku, 

With reference to the above TID, 19637872 ,Buyer needs to be called & asked that what really happened at the event as he is claiming that he got the mail from Ticketmaster but couldn't find the tickets.Event was 6 days ago. 
Self could not make a call due to the time difference in USA. 

Kind regards, 
Deepanshu