Subject: Re: 20687657/ Fan Seller/ Afghanistan vs Sri Lanka - Cricket World Cup 2019/ 04/06/2019 / 10:30 / Problem with UPS
From: Rosette Modiri <[email-masked]>
To: Pravesh Singh <[email-masked]>
Date: Mon, 3 Jun 2019 14:04:21 -0700 (MST)

Hi Pravesh, 

The seller shipped on time but the buyer's address is incorrect so the buyer has to contact UPS in order to arrange the delivery. 

The last agent has already advised the buyer to call UPS. 

Rosette, 

From: "Pravesh Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 3 June, 2019 05:08:11 
Subject: 20687657/ Fan Seller/ Afghanistan vs Sri Lanka - Cricket World Cup 2019/ 04/06/2019 / 10:30 / Problem with UPS 

Hi Rosette, 

With reference to T Id - 20687657, UPS has reported that delivey address is incomplete/ incorrect. However event is after 1 days and the travel address which is updated is not a local delviry address. Tickets is going to Srilanka and event is in UK. 

This case has been already flagged to Neo but still no update. Can you please review this case once and advise that how can we proceed? 

Thanks & Regards, 
Pravesh