Subject: Re: 21905851-Fan seller-BTS- 02/06/2019- Buyer has accepted the alternative offer.
From: Bridgette Kenny <[email-masked]>
To: Shauna Hedderman <[email-masked]>, Rosette Modiri <[email-masked]>, Graham Byrne <[email-masked]>
Cc: Tushar Garg <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Sun, 2 Jun 2019 14:00:14 +0000

@Graham Byrne<mailto:[email-masked]> - can you help here please?

Many thanks,

Bridgette

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From: Shauna Hedderman
Sent: Saturday 1 June 2019 20:41:50
To: Rosette Modiri; Bridgette Kenny
Cc: Tushar Garg; Silvia Floranes
Subject: Re: 21905851-Fan seller-BTS- 02/06/2019- Buyer has accepted the alternative offer.

Hi @Bridgette<mailto:[email-masked]>,

Buyer was offered replacement tickets with partial refund and accepted, this listing is no longer available.

All replacements need to be escalated, can you assign someone to look after this in the morning?

Thank you,
Shaunna
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From: Rosette Modiri <[email-masked]>
Sent: 01 June 2019 20:00
To: Shauna Hedderman
Cc: Tushar Garg; Silvia Floranes
Subject: Fwd: 21905851-Fan seller-BTS- 02/06/2019- Buyer has accepted the alternative offer.

Hi Shauna,

With reference to the above TID, the buyer has accepted the alternative ticket offer with partial refund of 15 GBP.

Could you please inform agata.domanska about the buyer's response.

Kind Regards,
Rosette
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From: "Tushar Garg" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Sunday, 2 June, 2019 00:07:46
Subject: 21905851-Fan seller-BTS- 02/06/2019 - Buyer has accepted the alternative offer.

Hi Rosette,

With reference to mentioned TID:21905851, buyer wants to accept the replacement tickets and also the refund amount of 15 GBP back to the payment method.
As the event is just 22 hours away,please fulfil the order as the buyer is also concerned about the collection point address.

Kind Regards
Tushar