Subject: Re: TID 21952769 / Outside Courts - French Tennis Grand Slam Tournament 2019 01/06/2019 10:00 / the tickets have not been personalised on the attendee name.
From: Kritika Mirchandani <[email-masked]>
To: Worchuirin <[email-masked]>
Cc: Team Lead <[email-masked]>, Shelsea Zaida Generoso <[email-masked]>
Date: Fri, 31 May 2019 23:51:43 -0700 (MST)

Hi Mike, 

This case has also been refunded. 

Thanks for flagging. 

Kind Regards 
Kritika Mirchandani 

From: "Worchuirin" <[email-masked]> 
To: "Team Lead" <[email-masked]> 
Cc: "Shelsea Zaida Generoso" <[email-masked]> 
Sent: Saturday, 1 June, 2019 04:04:31 
Subject: Re: TID 21952769 / Outside Courts - French Tennis Grand Slam Tournament 2019 01/06/2019 10:00 / the tickets have not been personalised on the attendee name. 

Hi Team, 

Can someone in morning shift assign this case to FR agent to call the original seller to repersonalise the tickets? 

Kind Regards, 
M.Worchuirin 

From: "Shelsea Zaida Generoso" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Saturday, 1 June, 2019 03:32:56 
Subject: TID 21952769 / Outside Courts - French Tennis Grand Slam Tournament 2019 01/06/2019 10:00 / the tickets have not been personalised on the attendee name. 

Hi Mike 

With Reference to TID 21952769 , the tickets have not been personalised on the attendee name. 

The details of the buyer are as follow: 
Full Name: franziska gnägi 
Date of Birth: 1966-06-01 

Seller of TID 21952769 , has originally purchased tickets from TID 21215831 and the original seller is a fan seller. 

Can you request the original seller to personalise the tickets? 

Thank you for your cooperation. 

Kind Regards, 
Shelsea Z. Generoso