Subject: Re: 20881541/ Broker US/ Wu-Tang Clan/ 02/06/2019
From: Rosette Modiri <[email-masked]>
To: Jitender Pratap Singh <[email-masked]>
Cc: Gillbrinne Zola Moke <[email-masked]>
Date: Fri, 31 May 2019 14:38:43 -0700 (MST)

Hi Jitender, 

Please take ownership of this case. 

Rosette, 

From: "Gillbrinne Zola Moke" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 31 May, 2019 14:01:25 
Subject: 20881541/ Broker US/ Wu-Tang Clan/ 02/06/2019 

Hi Rose 

In reference to TID bove, Buyer wants the tickets to be transferred on [email-masked], the tickets were previously transferred to [email-masked]. 
Case was escalated to SS team but they are requesting to ask buyer to try to transfer tickets himself, as seller won't be able to recall the transfer now 
-if that is not possible, ask buyer to transfer tickets back to seller and we can then ask him to re-transfer tickets to the other account 
-deescalating 

I can not call the buyer due to time zone difference. Buyer is from US 

Can you please assign the case to night shift agent ? 

Regards, 
Gilbrinne