Subject: RE: 21649460/ Fan Seller/ Bulls vs Crusaders - Vodacom Super Rugby 2019/ 10/05/2019 /19:10 / Seller has issue in payment method
From: Fraud Desk <[email-masked]>
To: India Inbox <[email-masked]>, Fraud Desk <[email-masked]>
Cc: Pravesh Singh <[email-masked]>, Rosette Modiri <[email-masked]>, Brian Sexton <[email-masked]>
Date: Fri, 31 May 2019 10:38:43 +0000

Hi,

Unblocked!

Maija Levasalmi | Fraud Team Lead
M: +44 772 068 0427 | T: +44 20 3137 0979

[http://www-bgr-com.vimg.net/wp-content/uploads/2010/06/skype-logo1.png]Maija.Levasalmi
[http://www.artrocker.tv/images/uploads/viagogo-logo.jpg]

From: India Inbox
Sent: 31 May 2019 09:09
To: Fraud Desk <[email-masked]>
Cc: Pravesh Singh <[email-masked]>; Rosette Modiri <[email-masked]>; Brian Sexton <[email-masked]>
Subject: Re: 21649460/ Fan Seller/ Bulls vs Crusaders - Vodacom Super Rugby 2019/ 10/05/2019 /19:10 / Seller has issue in payment method

Hi,

Please can we unblock this payment method?

Kind regards

Jose

________________________________
From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: 31 May 2019 02:50:07
To: India Inbox
Cc: Pravesh Singh
Subject: Fwd: 21649460/ Fan Seller/ Bulls vs Crusaders - Vodacom Super Rugby 2019/ 10/05/2019 /19:10 / Seller has issue in payment method

Hi There,

With reference to the above TID, the seller is chasing his payment however in payment diagnostic it's showing Liase with fraud, payment method must be unblocked through the Users Tab

Could you please check with Fraud team if this seller's getting paid method could be unblocked?

Kind Regards,
Rosette
________________________________
From: "Pravesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 31 May, 2019 00:10:42
Subject: 21649460/ Fan Seller/  Bulls vs Crusaders - Vodacom Super Rugby 2019/ 10/05/2019 /19:10 / Seller has issue in payment method

Hi Rosette,

With reference to TID- 21649460, Seller is chasing us for the payment however he is not able to update the payment method in his viagogo account. In payment diagnostic we have a note which states that (Liase with fraud, payment method must be unblocked through the Users Tab).

I request you to please review this case and advise that what do we need to do.

Thanks for your consideration.

Thanks & Regards
Pravesh