Subject: 20881541/ Broker US/ Wu-Tang Clan/ 02/06/2019
From: Gillbrinne Zola Moke <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 31 May 2019 01:31:25 -0700 (MST)

Hi Rose 

In reference to TID bove, Buyer wants the tickets to be transferred on [email-masked], the tickets were previously transferred to [email-masked]. 
Case was escalated to SS team but they are requesting to ask buyer to try to transfer tickets himself, as seller won't be able to recall the transfer now 
-if that is not possible, ask buyer to transfer tickets back to seller and we can then ask him to re-transfer tickets to the other account 
-deescalating 

I can not call the buyer due to time zone difference. Buyer is from US 

Can you please assign the case to night shift agent ? 

Regards, 
Gilbrinne