Subject: Re: 3629000 – Mario Bautista – 23/05/2019 – 18:30 – Teatro Diana, Guadalajara, MX
From: India Inbox <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 31 May 2019 07:57:30 +0000

Hi,

Please can this be checked?

Kind regards

Jose

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 31 May 2019 02:40:13
To: India Inbox
Cc: Natalia Cabrera Castilla
Subject: Fwd: 3629000 – Mario Bautista – 23/05/2019 – 18:30 – Teatro Diana, Guadalajara, MX

Hi There,

With reference to the above TID, the buyer has reported that this event has been cancelled therefore he is asking for a full refund. The agent has investigated online and has confirmed that the event is cancelled.

Could you please contact EDM team to investigate on this information and to mark the event as cancelled on our website.

Link to the event website: No link available as event is over.

Link to a website confirming the cancellation: https://www.informador.mx/entretenimiento/Cancelan-concierto-de-Mario-Bautista-en-Guadalajara-20190516-0169.html<https://protect-eu.mimecast.com/s/zwamC917Jfm44EMsoVJ47?domain=informador.mx>

Kind Regards,
Rosette
________________________________
From: "Natalia Cabrera Castilla" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 31 May, 2019 04:34:37
Subject: 3629000 – Mario Bautista – 23/05/2019 – 18:30 – Teatro Diana, Guadalajara, MX

Hi Rosette,

Buyer with TID: 21324396 contacted regarding event has been cancelled, so She wants to get the refund.

Tickets received are as paper.

I can see in the website that, certainly, event was cancelled.

Link to the event website: No link available as event is over.

Link to a website confirming the cancellation: https://www.informador.mx/entretenimiento/Cancelan-concierto-de-Mario-Bautista-en-Guadalajara-20190516-0169.html<https://protect-eu.mimecast.com/s/zwamC917Jfm44EMsoVJ47?domain=informador.mx>

Thanks
--
Kind Regards
Natalia