Subject: Fwd: 21649460/ Fan Seller/ Bulls vs Crusaders - Vodacom Super Rugby 2019/ 10/05/2019 /19:10 / Seller has issue in payment method
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Thu, 30 May 2019 19:50:07 -0700 (MST)

Hi There, 

With reference to the above TID, the seller is chasing his payment however in payment diagnostic it's showing Liase with fraud, payment method must be unblocked through the Users Tab 

Could you please check with Fraud team if this seller’s getting paid method could be unblocked? 

Kind Regards, 
Rosette 

From: "Pravesh Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 31 May, 2019 00:10:42 
Subject: 21649460/ Fan Seller/ Bulls vs Crusaders - Vodacom Super Rugby 2019/ 10/05/2019 /19:10 / Seller has issue in payment method 

Hi Rosette, 

With reference to TID- 21649460, Seller is chasing us for the payment however he is not able to update the payment method in his viagogo account. In payment diagnostic we have a note which states that (Liase with fraud, payment method must be unblocked through the Users Tab). 

I request you to please review this case and advise that what do we need to do. 

Thanks for your consideration. 

Thanks & Regards 
Pravesh