Subject: Re: case
From: Rosette Modiri <[email-masked]>
To: Butila Sasi Yannick <[email-masked]>
Date: Thu, 30 May 2019 18:58:14 -0700 (MST)

The tickets are wrong, follow the wrong tickets process. Cat 2 are downgrade tickets. 

Rosette, 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 31 May, 2019 07:16:09 
Subject: case 

21173376 

can you check this case buyer side what should i do